Call Center Representative
Company: VirtualVocations
Location: Concord
Posted on: November 12, 2024
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Job Description:
A company is looking for a Call Center Representative to assist
shareholders with inquiries in a remote setting.
Key Responsibilities
Respond to phone inquiries in a timely and professional manner
Perform research during and after calls to resolve issues
Document call notes and maintain required performance metrics
Required Qualifications
High School diploma or equivalent
At least 1 year of high-volume call center experience
Previous experience in a high-touch customer service role
Comfortable using technology and working in multiple systems
Flexibility regarding schedule and daily duties
Keywords: VirtualVocations, Walnut Creek , Call Center Representative, Other , Concord, California
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