Senior Product Manager
Company: Intuit Inc.
Location: Mountain View
Posted on: November 6, 2024
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Job Description:
People who work for themselves fuel our global economy. In the
US, small businesses employ 60% of the workforce and create 80% of
new jobs; internationally the stats are even larger. But the odds
are stacked against them. One of two fails in the first five years,
two of three before they can turn ten. Intuit's Small Business and
Self-Employed Group (QuickBooks) is devoted to the mission of
helping small businesses around the world prosper. Our top priority
to do this is to connect people to the expertise they need to run
their business, from mileage tracking to invoicing, from payroll to
accounting, and creating new ways to access capital. By coupling
our world-class software with the help of experts, their odds of
survival go up 2x, they hire 3x more employees, and their
profitability increases significantly. QuickBooks Live, a
three-year old startup within Intuit, has become an
industry-leading bookkeeping and tax service that pairs a qualified
expert with small businesses who choose QuickBooks. The QuickBooks
Live team is transforming the expert service industry serving small
businesses, with an ambition to build the world's most trusted AI
powered expert platform. We are looking for an exceptional Senior
Product Manager who exemplifies being customer-obsessed,
highly-collaborative, data-driven, and strategic to lead our work
management and workflow experiences across our service portfolio.
In your role, you will leverage customer insights, data, and
cutting-edge technologies to empower QB experts to help customers
with year-end tax and compliance filing, delivering on the benefits
of no work and complete confidence. You will drive quantitative and
qualitative customer research to identify how we can help SMBs feel
confident about taxes, file with ease while being supported by AI
and human experts. With thousands of experts in our platform who
collectively represent the largest accounting firm in the world, we
are uniquely positioned to maximize their unique skill sets and
passions to deliver high-quality service within unmatched
timelines. Once you have prioritized what is needed to meet
critical industry deadlines and deliver unparalleled insights to
our customers, you will drive a team to build delightful
experiences for the experts who are serving our customers. You will
push the boundaries of how digital services are delivered, building
lasting partnerships and enabling small businesses and experts
alike to thrive. You will lead a cross-functional team of
engineers, designers, service delivery managers, operations
managers, and Intuit Capability Product teams to bring expert
powered experiences to help small businesses file taxes with
confidence. Responsibilities
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Keywords: Intuit Inc., Walnut Creek , Senior Product Manager, Accounting, Auditing , Mountain View, California
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